Extra care housing

Extra care housing provides care and support 24 hours a day. It is different to a care home as you have a separate residence and front door.

Coronavirus (COVID-19)

Following government guidance, we are limiting the number of people visiting the care facilities. For more details contact the facilities directly using the contact details at the bottom of this page.

We are also asking all residents to self-isolate, and will be moving more of our dedicated and fully trained staff into our schemes to support the current staff.

If you have any immediate concerns about anyone living in one of the schemes, please contact the scheme manager.

Extra care housing provides similar facilities and accommodation to sheltered housing but also offers help with personal care and household chores. This is usually provided by on-site care workers.

Eligibility

Extra care is available to people who:

  • are older persons, although in certain circumstances exceptions can be made
  • live in the borough of Croydon; and are eligible for registration under the housing application and transfer scheme
  • are a nominee to Croydon under the mobility scheme, having a specific need to be near relatives or close friends in the borough
  • have support or personal care needs which cannot be met where they live

The application process

If you meet the eligibility criteria either you, a friend or relative can contact adult social care to make an application. A social worker will visit you to assess your care needs and, if appropriate, a special sheltered application will be put forward on your behalf. At this time you will also need to complete a housing application form.

Once accepted for extra care, a visit will be arranged to a unit of your choice where you'll be given information about the unit and have the chance to ask questions.

The social worker will complete a care plan with you to identify all the help you need, such as assistance with:

  • personal care
  • shopping
  • housework
  • laundry
  • support with medication, if necessary
  • any other needs

Costs

We work out how much you can afford to pay towards rent – this includes the cost of heating and hot water. It also covers further services such as personal care, laundry or support services.

Locations

There are 6 extra care facilities across the borough.

If you wish to visit one of the units, contact them to make an appointment.

Brookhurst Court

Contains 30 flats

190 Selhurst Road, South Norwood, London SE25 6XX

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020 8771 7560

Freeman Court

Contains 60 flats

94 Stanford Road, Norbury, London SW16 4QR

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020 8679 3587

Frylands Court

Contains 40 flats

24 Hutchingsons Road, New Addington CR0 0BD

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01689 847233

Southsea Court

Contains 40 flats

1 to 41 Eastney Road, Croydon CR0 3TB

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020 8680 2831

Toldene Court

Contains 49 flats

106 Tollers Lane, Old Coulsdon CR5 1BD

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01737 556101

Truscott House

Contains 22 flats

14 Stanley Grove, West Croydon CR0 3QU

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020 8684 9263