See information and service updates.
You can check your current balance, payments made and instalments due online 24 hours a day in My Account.
Find out who is responsible for paying Council Tax, if you're exempt from paying, the different ways you can pay your Council Tax bill and what happens if you do not pay.
Let us know if your circumstances change, including your income, where you live, who is living in your home and if someone has passed away.
Check if you're eligible for a discount or reduction on your Council Tax bill – for example, if you're a full-time student, a sole occupier or you are affected by coronavirus.
Find out your Council Tax band and understand how your money is spent.
If your account is in credit as a result of overpaying your Council Tax in the previous year, you can apply for a refund.
Council tax is payable on properties that are empty, including second homes.
Use our online forms to tell us when your tenants move in or out.
You can appeal against certain decisions, such as your liability, your Council Tax band, or your eligibility for an exemption or discount.
© Croydon Council 2021