New bin delivery delays
There is currently a delay of 12 weeks to deliver new bin orders. This is due to the manufacturer experiencing an increase in demand following lockdown.
If you are currently waiting for a new general waste bin to be delivered, you can leave waste in tied bags in the place you would normally leave your bin for collection. This is only for general waste - you can not leave recycling in this way.
We will prioritise the delivery of new bins to residents who have no waste or recycling bins.
We understand that this is an inconvenience and we are working closely with our contractor to resolve this issue. Thank you for your patience.
What to do if you don't have a bin
No recycling bin
If you don’t have the correct bin or box please separate your recycling into untied carrier bags on your collection day:
- One set of bags containing paper and cardboard
- Another set of bags containing tins, bottles, jars and plastics etc
No food waste bin
Food waste can go in tied bags with general rubbish
No general rubbish bin
General rubbish should be in tied bin bags and put out on your collection day
New builds and house conversions
Bins for new builds and house conversions are the responsibility of the managing agent, developer or owner and they should contact us to order new bins. We need 1 month notice for delivery of new bins.
Read our new builds and conversions waste management guidance for architects and developers.
Bins must be located within 20 metres of the collection vehicle. If this is not possible, the driveway leading to the bin store must meet highway standards.
For more information contact email@example.com.