Planning pre-application services

Book appointments to see a planning officer to discuss a planning application you want to submit.

Correspondence service

It may be helpful to check the supplementary planning documents before using this service.

The correspondence service is for more complex householder or commercial developments, such as: 

  • extensions and alterations to houses or small commercial buildings that don't comply with our policies
  • small scale works that are within, or affect the character and appearance of, conservation areas, listed buildings and locally listed buildings

If your development is a house extension

Use the correspondence service if your house extension will impact:

  • the character and appearance of a conservation area
  • listed buildings, locally listed buildings and their settings
  • shops fronts, signs and alterations to small business premises

What you need to provide

You'll need to provide:

  • a covering letter describing your proposal
  • site location plans of your proposed development
  • floor plans and elevations of your proposed development
  • any other information you think will be useful to use
  • the upfront fee for this service

Any additional documents are welcome. The more information you can give us, the more we can help you with your application.

Complete the form and pay the fee

The correspondence service costs £200 (plus VAT).

Complete the pre-application form (Microsoft Word, 557 KB) – tick Service Level A: Correspondence.

Post or email your request and payment

You can send your application and supporting documents by email or post.

Email: development.management@croydon.gov.uk

By post:

Development Management 6th Floor, Zone B
Bernard Weatherill House
8 Mint Walk
Croydon
CR0 1EA OR

We will contact you to take the fee once we have received your application. We won't validate the request until the fee has been paid.

After you've requested a meeting

A case officer will aim to review the information and reply within 15 working days of receipt. We are not able to visit the premises, which means you will need to provide as much detail as you can.

We'll check that your proposal is suitable for this level of service and allocate it to one of our planning officers.

What to expect at the meeting

The planning officer will research the relevant planning history and policy background of your site proposal. They will then consult with you.

The officer will then work with senior staff members and prepare a reply to your query.