Domestic energy advice

Information about local and regional schemes to help you reduce your fuel bills, and improve the energy efficiency of your home.

Information about local and regional schemes to help you reduce your fuel bills, and improve the energy efficiency of your home.

Croydon Healthy Homes

Croydon Healthy Homes offers free support to help you reduce your fuel bills and make your home more energy efficient. Croydon Council may be able to fund a qualified energy assessor to help you find the best fuel tariffs, and ensure you receive all the support you are entitled to from your energy and water suppliers.  If you own your home or rent from a private sector landlord we can offer advice about accessing grant funding for larger energy efficiency measures.

Find out more about Croydon Healthy Homes

Green Homes Grant vouchers

The government’s Green Homes Grant voucher scheme can provide homeowners and landlords with vouchers to fund energy improvements to homes in Croydon. Residents and landlords must obtain at least one quote from an installer signed up to the scheme, select the installer, and ensure the works are completed by 31 March 2022.

Homeowners who receive a means-tested benefit are eligible for vouchers of up to £10,000. Homeowners who do not receive a means-tested benefit can receive a voucher of up to £5,000, but must contribute one third of the costs of the works themselves. Landlords can receive a voucher of up to £5,000 per property but must also contribute one third of the costs of the works themselves. Tenants cannot apply themselves.

For more information, including a full list of measures which can be funded through the vouchers, installers signed up to the scheme, and qualifying financial benefits for the £10,000 grants, see the Green Homes Grant advice on GOV.UK. There is also a helpline number for the scheme: 0800 444202

Croydon Council and its Croydon Healthy Homes service cannot recommend specific installers, support residents apply, or with any issues with the vouchers or energy improvements. 

HEAT London

HEAT London is a partnership of organisations committed to providing the residents of London with a warmer, more efficient and less costly home through energy efficiency measures, managed by Happy Energy Solutions Ltd. HEAT London can help​ through the provision of grants and the installation of:​

  • first time central heating systems
  • loft and cavity wall insulation
  • boiler upgrade grants
  • renewable heating

Grants for HEAT London come from a number of sources, these include funding through the Energy Company Obligation (ECO).  Eligibility criteria apply.  You do not always need to be in receipt of means tested benefits to qualify.

Find more about Heat London

ECO was introduced by the UK government as a mandatory obligation on the largest energy suppliers to provide energy saving assistance to households that may be at risk of fuel poverty.  You may wish to contact your own energy supplier who may also be able to provide ECO support.

Warmer Homes

This scheme is not currently accepting new applications.

If you're a homeowner on a means tested benefit, a disability benefit, or on a lower income you may be eligible for up to £4000 grant for energy improvements to your home through the Mayor of London’s Warmer Homes scheme.  Retrofit coordinators funded through the scheme will project management the fitting of the measures.  The energy improvements funded through the scheme include:

  • Wall and loft insulation
  • First time central heating
  • Boiler upgrades
  • Solar PV panels (electrically heated properties only)
  • Heating control upgrades

Private tenants who meet the eligibility criteria may be eligible for some of the energy improvements, with the consent of their landlord.  

Find out more about Warmer Homes

Both Warmer Homes and HEAT London are delivered by Happy Energy Solutions Ltd, and have the same eligibility criteria.  Happy Energy will use funding from both Warmer Homes and HEAT London to maximise the grant funding available to a household.  Please only apply to one of the schemes.

Apply through Croydon Healthy Homes and our energy assessors can support your application. 
Find out more about Croydon Healthy Homes

Big London Energy Switch

The Big London Energy Switch uses the collective buying power of customers to get energy companies to compete to win customers by offering them the lowest gas and electricity prices. When you register for the Big London Energy Switch you are joining up with other Londoners and people across the country who want to reduce their bills. Through the scheme energy companies offer tariffs which are lower than tariffs available elsewhere (including those on price comparison websites).

Find out more about the Big London Energy Switch

Energy events

Information about events where you can find out more about Croydon Healthy Homes and receive advice about your energy bills and reducing energy in your home is available on our energy events page.

Croydon Energy Loans

Croydon Energy Loans are designed to improve the energy efficiency of dwellings and assist vulnerable clients who may be in fuel poverty. This can cover provision of a new gas central heating and hot water system. Applicants must be either disabled (and in receipt of a disability related benefit), and/or 60 years of age and over. If over 60 but not disabled then applicants must not have savings exceeding £5,000. The maximum loan amount is £6,000 for new applications (including fees, charges and VAT).

All loan applications should be made through the Staying Put or Croydon Home Improvement Agency using approved contractors. All loans are interest free and will be for the lifetime of the occupant(s) whilst they reside in the property. They will have to be repaid whenever the property is disposed of by sale, assignment, transfer or otherwise.

Find out more about loans and grants.

Croydon Council’s Staying Put team can be contacted on 020 8760 5505 or 

Energy Savings Trust

For other independent and impartial advice to help you reduce energy consumption in your home and cut your energy bills, visit the Energy Savings Trust website: