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COVID-19 business support, advice and funding

Restart your business

Restart your business

Help to reopen your business during the COVID-19 pandemic. 

Reopen your business safely

You have a legal responsibility to protect your employees and other people on site. Use this guidance to help you carry out a risk assessment and make sensible adjustments to the site and workforce.

Reopen your business safely during coronavirus (COVID-19) - GOV.UK

NHS Test and Trace

Businesses in certain sectors should be keeping records of staff, customers and visitors to help with the NHS Test and Trace programme. Find out more about maintaining records of staff, customers and visitors to support NHS Test and Trace on GOV.UK.

The NHS COVID-19 app and QR codes

Following the launch of the NHS COVID-19 app certain businesses and venues are legally required to display a NHS QR poster so customers and visitors can scan the QR code on arrival. This is to help trace and stop the spread of coronavirus (Covid-19).

You should create and display a QR code if you are:

  • a business, place of worship or community organisation with a physical location that is open to the public
  • an event which is taking place in a physical location

Further help and support

Create a coronavirus NHS QR code for your venue on GOV.UK
Get help creating and downloading your QR code poster on the NHS website
Find tips for where best to display your QR code poster on the NHS website
NHS app and QR code information and resources on the NHS website.

If you have problems using the online service, call the QR code support line.

Telephone: 0800 540 4900
Monday to Friday, 9am to 6pm 

GOV.UK guidance for your business

Close contact services - this includes hairdressers, barbers, tailors and tattooists

Construction and other outdoor work

Factories, plants and warehouses

Heritage locations 

Hotels and other guest accommodation

Labs and research facilities

Offices and contact centres

Other people's homes

Restaurants, pubs, bars and other takeaway services

Shops and branches

Vehicles

Visitor economy – this includes indoor and outdoor attractions, business events and consumer shows

Pavement licensing

The government is trying to introduce new legislation to allow tables and chairs outside places like pubs and restaurants. You can apply for a temporary pavement licence if your business is considering having outdoor ‘furniture’, such as a stall or tables and chairs, or planning to extend an area of outside space that you already have a licence for.

While the government finalise this process, you can enquire about the possibility of a temporary street trading licence by emailing licensing@croydon.gov.uk.

Fees will apply. Find out more about street trading.

Special treatment licence

Businesses offering special treatments such as massage, manicure, piercing and tattooing must have a licence.

Businesses with licences that expired 31 March 2020 must apply to renew their licence, if they haven't already.

Renewal applications can be sent to: licensing@croydon.gov.uk

Food safety

The food and safety team are back out and about visiting food and other commercial businesses. They're starting by following up on food incidents and investigating reported issues and complaints. They'll be checking on social distancing arrangements and COVID-19 controls during all visits.

If your business has more than 5 employees, you'll be asked for a copy of your written COVID-19 risk assessment.

For more information please email food.safety@croydon.gov.uk.

Croydon Business Improvement District (BID)

Advice and guidance for Croydon businesses.

COVID-19 hub - Croydon BID

Staff recruitment and training

Recruit staff 

Croydon Works offers a free recruitment service for Croydon residents and employers.

Visit the Croydon Works website.

Jobs and training

Help with finding jobs and sources of training

Health and safety

Find out what support and resources are available to ensure that your business remains safe for your customers and workers.

Personal protective equipment (PPE)

PPE for non health and care settings - Value Croydon

Hot and cold water systems

Guidance on Legionella and Legionnaire's Disease - Health and Safety Executive (HSE)

Fire risk assessment

COVID-19 fire risk guidance - London Fire Brigade

Transport advice and guidance

Advice for businesses on how to stay safe - TFL