Tell us you need to reset your password

Make sure you keep this page open, so you can follow the instructions.

 

  1. Go to My Account.
     
  2. Click ‘Forgot your password?’

    Example
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Request a password reset

 

 

  1. Go to My Account and click 'Forgot your password' to start.

  2. Request a verification code and it'll be emailed to you. Once you have it, enter the code into the password reset screen. 

  3. Set a new password to sign back in to My Account.