Food Hygiene Rating Scheme

The Food Hygiene Rating Scheme is operated by the Food Standards Agency, rating businesses from 0 to 5 based on their food hygiene.

We carry out a risk based programme of food hygiene inspections on food businesses in Croydon, to ensure that food sold to the public is safe to consume. Certain businesses, such as wholesalers and manufacturers, are exempt from scheme.

Most food businesses are part of the Food Hygiene Ratings Scheme, operated by the Food Standards Agency. Following inspection, businesses are allocated a rating between 0 and 5, where 5 is very good.

Request a re-visit

As a business you can you can request a re-visit on the Food Standards Agency website.

Download, complete and return the form to the Food and Safety team.

You will be assessed for a new rating at any time after your inspection, once you have taken action to rectify any non-compliance(s) that were identified at the time of inspection.

Include evidence of works carried out such as receipts and photographs. If you require further information, contact the inspecting officer whose telephone number is on your inspection report.

Your rating can go down, go up or remain the same following your re-rating visit.

Fee

The charge for this service is £180.86. From 1 April 2021 this will increase to £200.29.

We will be in touch with you regarding payment. You will be required to pay the full amount up front before the inspection, by debit card. Payment will not be taken until we have reviewed and approved your accompanying documentation.

Appeal a rating

You can appeal a rating on the Food Standards Agency website if you are unhappy with it and do not agree that the rating reflects the standards at the time of the inspection.

Right to reply

Find out about your right to reply on the Food Standards Agency website in respect of the food hygiene rating given. You can explain any mitigating circumstances or state improvements that you have made since the inspection.

Food and Safety team

Address

Food and Safety team, Croydon Council, Bernard Weatherill House, 8 Mint Walk, Croydon CR0 1EA , United Kingdom