All about business rates

An explanation of business rates and how they're calculated, the latest business rates explanatory notes and how the rateable value of your property is set.

Business rates

Business rates are charged on most non-domestic properties, such as shops, offices and factories. Business rates are collected by local authorities. They are used to contribute towards the cost of local services.

Under the business rates retention arrangements introduced from 1st April 2013, authorities keep a proportion of the business rates paid locally. This provides a direct financial incentive for authorities to work with local businesses to create a favourable local environment for growth – since authorities will benefit from growth in business rates revenues.

The money, together with revenue from council tax payers, revenue support grant provided by the government and certain other sums, is used to pay for the services provided by local authorities in your area.

Every year we publish annual business rates explanatory notes (PDF, 277KB)

My Account

Register for My Account and you can make a payment, check your business rates balance and check your instalments whenever you like. Go to My Account.

Rateable value

Apart from properties that are exempt from business rates, each non-domestic property has a rateable value which is set by the valuation officers of the Valuation Office Agency (VOA), an agency of Her Majesty's Revenue and Customs. They draw up and maintain a full list of all rateable values, available on the Valuation Agency pages on GOV.UK.

The rateable value of your property is shown on the front of your bill.

The rateable value broadly represents the yearly rent the property could have been let for on the open market on a particular date. For the revaluation that came into effect on 1st April 2017, this date was set as 1st April 2015.

If your circumstances change, the valuation officer may alter the value. The ratepayer (and certain others who have an interest in the property) can appeal against the value shown in the list if they believe it is wrong. Full details on your rights of appeal are available from the Valuation Office Agency. Your billing authority can only backdate any business rates rebate to the date from which any change to the list is to have effect.

Business rates instalments

Payment of business rate bills is automatically set on a 10-monthly cycle. However, the government has put in place regulations that will allow businesses to require their local authority to enable payments to be made through 12 monthly instalments. If you wish to take up this offer, you should contact the local authority as soon as possible. 

Business Rates team

Address

Business Rates
5th floor, Bernard Weatherill House, 8 Mint Walk
Croydon, CR0 1EA
United Kingdom