Funeral and cemetery rules during Coronavirus

You are not allowed to the cemeteries, crematorium or any funeral services if you have any coronavirus symptoms, are self-isolating or are in a high risk category.

Please do not come to the cemeteries, crematorium or any funeral services if you have any Coronavirus symptoms, are self-isolating or are in a high risk category.

Our funeral procedures have been changed to keep you, our staff and the wider public safe at this difficult time. With your help, we can continue to provide the essential services of burial and cremation. These changes have been developed in line with guidance published by central government.

Opening times

All cemetery and crematorium grounds will be open daily between 8am and 5pm.

We respectfully request that you only visit the cemetery when attending a service. All other visits should be put on hold for the duration of the Coronavirus lockdown period.

Who can attend a funeral

Up to 30 people can attend a funeral at Croydon crematorium and cemeteries depending on the size of the chapel being used. The capacities of the each chapel are as follows:

  • East Chapel - 30 Mourners
  • West Chapel - 20 Mourners (16 Seated and Four Standing)
  • Burial Chapel - 20 Mourners
  • Graveside - 30 Mourners

Capacties will be strictly adhered to and no additional numbers will be admitted under any circumstances

Funeral procedures

To minimise the risk of infection to our staff and others:

  • Hand Sanitiser Stations are positioned at the entrance to all chapels, all visitors are encouraged to use these upon arrival
  • Mourners must be 2 metres (6.5 feet) apart from each other in all areas of the crematorium, including the chapel and cemeteries
  • Mourners must wait outside until the time of the funeral, waiting rooms will not be open.
  • No family members may carry the coffin or touch the coffin during the ceremony
  • Anyone showing Covid19 symptoms must not attend the funeral
  • Details of those attending the funeral will be collected by the funeral director and passed to the bereavement service for the purposes of NHS Track and Trace

Please speak with your funeral director or the crematorium office regarding all updated procedures. We do realise that these changes may be upsetting at this already very difficult time, but they are necessary for the protection of us all. We will regularly review these measures and update them if further measures are required to ensure everyone’s safety. We will return to our usual procedures as soon as it is safe to do so.

Face coverings

From Saturday 8 August 2020, it will become law to wear face coverings in all 3 of our chapels.

The exceptions are for those under 11 yrs or those with an underlying medical condition. Officiants taking the service or those doing a reading will not be expected to wear a face covering. For more guidance go to the face coverings page on GOV.UK.  

The hall of remembrance

From Monday 10 August 2020, our hall of remembrance, where the book of remembrance is kept, will reopen.

It will be open from 8am to 4pm, 7 days a week. Face coverings must be worn and toilets will only open during service times.